This online merchant is located in Australia

All items are hand made and will vary slightly in size, colour and pattern to those visible in the online store.

Shipping Information

Goods will be shipped using any available post services provider on the dispatch country and normally sent within 2 business day. We will advise our customers within two business days if goods are not available or if the goods are made on special order, how long takes its production.

Shipping times: 10 – 20 business days

Exchanges

SC Jewellery Designers does not issue refunds unless required by law. Exchanges can be made within 30 days of receiving the goods. We can exchange for other items or a credit note of the same value minus postage cost.

SC Jewellery Designers will not accept exchanges at any reason for any custom made products.

Please follow these steps to exchange your item/s:

1 – The item/s may be returned to SC Jewellery Designers, if in its original condition. You’ll be emailed a Credit Voucher for the same value of the item/s being returned, valid for a year that can be used at scjewellery.com.au

2 – Returns can be made and 30 days of receiving the goods with our online store

3 – Please note that we cannot offer exchanges on sale items and earrings due to health and safety reasons. No exceptions

4 – Post the item/s to:

SC Jewellery Designers
120 Brennan Promenade, Baldivis, 6171 Western Australia

 

5 – When we have received the item/s we’ll email you the Credit Voucher

6 – If you have any questions please email us at contact@scjewellery.com.au or call us on +61 402 823 400

 

Export Restrictions / Customs

All taxes and duties including customs and import taxes are the customer’s responsibilities and may be a government requirement of import. SC Jewellery Designers has no control over these and will not refund customers for any charges.

 

Disclaimer

SC Jewellery Designers will not take responsibility for any breakages after the order has been delivered in good condition. We are not responsible for any delivery delays after the order has left our studio or due to any circumstances beyond our control.

 

Privacy Policy

SC Jewellery Designers is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our newsletter and to personalize your shopping experience with us.

Registered users may receive additional announcements from us about products, services or special deals. At any time users can choose not to receive information by emailing us at contact@scjewellery.com.au

 

Security

SC Jewellery Designers  makes every effort to ensure that all of the transactions that occur on its website are secure. We provide a range of payment methods including VISA, MasterCard and AMEX.  All orders are processed over guaranteed secure industry standard SSL Certificate (Secure Sockets Layer) encryption technology.

 

Contact us

If you have any questions or worries regarding your order please feel free to email us at contact@scjewellery.com.au or call us on +61 402 823 400

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